Courses still available for 2017-18. Visit the Harrow on the Hill campus to complete your enrolment

Out of work? Aged 19+? Courses are available for you now

Please contact the 'Employer Services & Employability' team (details below) if the course you are looking for is not listed or the start date has passed / coming soon. 

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Courses listed below and inside the brochure are designed to help you develop new skills and help you get back into employment.

*Most courses are free of charge, subject to the eligibality requirements below


 Level 2 Business Administration

Cust services web

Who is the course for?

This course is for anyone who has some knowledge of Business Administration, has worked in an office environment or has previously studied the subject at Level 2 Successful candidates will also achieve Employability (Entry Level 3) qualification.

Course dates:

Coming soon - please call 020 8909 6011 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Day / times:

Coming soon...

Areas Covered:

  • Principles of personal responsibilities and working in a business environment
  • Principles of providing administrative services
  • Principles of managing information and producing documents
  • Principles of supporting change in a business environment
  • Principles of supporting business events
  • Principles of maintaining stationery stock

What type of job can it lead too?

  • Admin Assistant
  • Admin Assistant Apprentice
  • Office Assistant
  • Front of house / receptionist

Eligibility Requirements:

  • Aged 19+
  • 3 years resident in the UK/EU/EEA
  • Currently receiving benefits JSA/Universal Credit
  • Able to provide a passport or birth certificate/travel documents

Contact:

Call 020 8909 6011 or This email address is being protected from spambots. You need JavaScript enabled to view it.


 


 Level 1 IT User Skills & Employability

IT courses at Harrow College

Who is the course for?

This course would suit anyone who is a beginner at using computers and IT. It will help you develop your skills in Microsoft Word, Excel & Powerpoint and will help build your confidence when using the internet.

Course Dates:

Coming soon - please call 020 8909 6011 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Day / Times:

Coming soon...

Areas covered:

  • Improving Productivity using IT
  • Presentation software
  • Spreadsheet Software
  • Word Processing Software
  • Using a computer Keyboard

What type of job can it lead too?

  • Junior IT support analyst
  • IT Apprentice
  • IT Data Entry Clerk

Eligibility Requirements:

  • Aged 19+
  • 3 years resident in the UK/EU/EEA
  • Currently receiving benefits JSA/Universal Credit
  • Able to provide a passport or birth certificate/travel documents

Contact:

Call 020 8909 6011 or This email address is being protected from spambots. You need JavaScript enabled to view it.


 


CSCS Training (Construction Skills Certification Scheme) & Employability

Construction courses at Harrow College

Who is the course for?

This course would be suitable for anyone who wants to work in construction and needs to obtain a registered CSCS Card to understand the safety aspect of construction work. Most sites require you to hold a full valid CSCS card before they can apply you.

Course Dates:

Coming soon - please call 020 8909 6011 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Day / Times:

Coming soon...

Areas covered:

  • Searching for a job
  • Safe learning in the workplace
  • Workplace safety & emergency procedures
  • Investigating rights and responsibilities at work
  • Planning for progression
  • Plan & make a journey using public transport
  • Conduct at work
  • Lift and handle safely
  • Prepare for & attend an interview
  • Career planning & making applications
  • Working as part of a team
  • Personal presentation & hygiene

CSCS details:

  • Level 1 Health & Safety in a Construction Environment Award
  • CITB Operative Test
  • Green CSCS Card

What type of job can it lead too?

  • Labourer
  • Labourer’s Assistant
  • Construction Apprentice

Eligibility Requirements:

  • Aged 19+
  • 3 years resident in the UK/EU/EEA
  • Currently receiving benefits JSA/Universal Credit
  • Able to provide a passport or birth certificate/travel documents

Contact:

Call 020 8909 6011 or This email address is being protected from spambots. You need JavaScript enabled to view it.


 


 Retail Knowledge & Employability

 retailsales

 Who is the course for?

If you are currently out of work and looking for a new opportunity, this could be for you. Providing the background knowledge needed to succeed in retail, these qualifications cover the essential concepts to help get a first retail job. Topics include customer service, selling, teamwork as well as health, safety and security issues. These qualifications are for anyone who works in or would like to work in retail. You don't need any previous experience or prior qualifications.

Course dates:

Coming soon - please call 020 8909 6011 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Day / times:

Coming soon...

Areas covered:

  • Understand the business retail
  • Understanding customer service in the retail sector
  • Understanding how a retail business maintains health, safety and security on its premises
  • Understanding the retail and selling process
  • Understanding how individuals and teams contribute to the effectiveness of a retail in business
  • Understanding the control, handling and replenishment of stock in a retail business

Eligibility Requirements:

  • Aged 19+
  • 3 years resident in the UK/EU/EEA
  • Currently receiving benefits JSA/Universal Credit
  • Able to provide a passport or birth certificate/travel documents

Contact:

Call 020 8909 6011 or This email address is being protected from spambots. You need JavaScript enabled to view it.


 


Introduction to Customer Service & Employability

Customer services vacancies with Harrow College

Who is the course for?

If you are currently out of work and looking for a new opportunity, this could be for you. This qualification will boost your career prospects by giving you the skills, knowledge and understanding that employers look for.

Course dates:

Coming soon - please call 020 8909 6011 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Day / times:

Coming soon...

Areas covered:

  • The importance of appearance & behaviour in customer service
  • Legislation, regulation & procedures to follow in customer service
  • Communicate customers’ problems’ with others
  • The customer service job role
  • Handling telephone calls from customers
  • Communicate effectively with customers
  • Introduction to Customer Service

What type of job can it lead to?

  • Customer Service Assistance
  • Customer Service Representative
  • Front of House Assistant

Eligibility Requirements:

  • Aged 19+
  • 3 years resident in the UK/EU/EEA
  • Currently receiving benefits JSA/Universal Credit
  • Able to provide a passport or birth certificate/travel documents

Contact:

Call 020 8909 6011 or This email address is being protected from spambots. You need JavaScript enabled to view it.


 


 Warehouse & Storage Principles & Employability

warehouse-storage

Who is the course for?

This course would suit anyone that is currently on of work and is looking to gain employment in the warehouse & logistics industry. This course would suit someone with no previous experience in this area or someone who has worked in this area but wants to brush up their skills and knowledge.

Course dates:

Coming soon - please call 020 8909 6011 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Day / times:

Coming soon...

Areas covered:

  • Understand how to receive and store goods and materials
  • Understand how to process orders and dispatch goods
  • Understand how to deliver effective customer service
  • Understand Health, Safety, Security and Legislation
  • Understand how to be an effective team worker

What type of job can it lead too?

  • Warehouse Operative
  • Apprentice Warehouse Operative

Eligibility Requirements:

  • Aged 19+
  • 3 years resident in the UK/EU/EEA
  • Currently receiving benefits JSA/Universal Credit
  • Able to provide a passport or birth certificate/travel documents

Contact:

Call 020 8909 6011 or This email address is being protected from spambots. You need JavaScript enabled to view it.


 


Health, Social Care & Children and Young Persons Settings Level 1 & EPD Entry 3

HS late course Jan 2017

Who is the course for?

This course is for anyone who wants to work in the health care sector, this would be a great starting point for a long term career working with either adults or children.

Course dates:

Coming soon - please call 020 8909 6011 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Days / Times:

Coming soon...

Areas covered:

  • Understand the range of service provision & roles within H&SC (Adults, Children & Young People) early years & childcare
  • Introductory awareness of health & safety in H&SC (Adults, Children & Young People) early years & childcare
  • Introduction to communication in H&SC (Adults, Children & Young People) early years & childcare
  • Understand the principles and values in H&SC (Adults, Children & Young People) early years & childcare
  • Introductory awareness or person-centered support in H&SC and CYP Settings
  • Introduction to the development of Children and Young People through play
  • Introductory awareness of equality & inclusion in H&SC and CYP
  • Awareness of protection and safeguarding in H&SC (Adults, Children & Young People) early years & childcare
  • Introductory Awareness of the importance of healthy eating and drinking for adults

What type of job can it lead too?

  • Support Worker
  • Health Care Worker
  • Childcare Apprentice
  • Health & Social Care Apprenticeship

Eligibility Requirements:

  • Aged 19+
  • 3 years resident in the UK/EU/EEA
  • Currently receiving benefits JSA/Universal Credit
  • Able to provide a passport or birth certificate/travel documents

Contact:

Call 020 8909 6011 or This email address is being protected from spambots. You need JavaScript enabled to view it.

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